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The sudden death issue
The Vibez just dies down without saving the session
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mudd1 2008-06-09, 10:15 #1
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Subject: The sudden death issue
Because posts concerning this problem are spread over I dunno how many threads I decided to open a new one dedicated to it alone.

The recent news I then wanted to convey is that I just experienced something that resembles the behaviour I had so many times (I put the device into my pocket and an unhealthy sounding noise is the last thing I hear from it) just that this time it didn't shut down at all but just froze. By this I mean that it didn't react to any key press and the text that should scroll horizontally didn't move. The reset button didn't work (did I mention it never did?) but taking out the battery for some minutes (until the image on the screen vanished) did.

Might be the same problem, might be another one. It's just queer that the apparent trigger was the same.
occams_razor 2008-06-15, 23:53 #2
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I'll contribute as well, since the problem has severely crippled my Vibez. 

Over the past 3 charge cycles, I think I've noticed a pattern.  While flashing and using the check disk utility never solved the problem completely, I have noticed that when my Vibez is fully charged the problem is very evident.  The resets happen often (sometimes several times within the same song). 

If it happens often enough, the Vibez sometimes will not power back on by pushing the power button.  I'm forced to use the reset button and then the vibez does a check disk on itself.

Anyway, if i weather this initial storm and drain some battery, i've noticed that the reset problem does not recur!  This is not absolute, as it has happened once when changing headphones.  Other than that though, it seems like the fully charged battery is partly to blame.   Once I lose some juice, It just doesn't happen anymore.  At least not until I run out of juice and have to recharge. 

I've made sure to recharge fully to keep testing this out, and its held true the past 3 times.  It might be a real pattern so I'll keep experimenting and keep everyone filled in.
mudd1 2008-06-16, 01:21 #3
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Interesting, I'll have to keep an eye on that. Perhaps I can confirm the pattern.

In the meanwhile, one funny observation when I happened to look at the screen during a reset. This time the screen content got displaced horizontally by half a screen width, with the part that got shifted out to the right then being on the left half of the screen. This distorted image only stayed for a second or so, then the Vibez went black and I had to reboot. As another side note, on rebooting the upper limit for the volume on start-up didn't kick in which made those beeping sounds – which are always too loud IMO – really painful.
occams_razor 2008-06-18, 23:21 #4
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Mudd (and all else out there with this problem)

There might not be much of a pattern after all.  The day after I last posted, I started having the same re-booting problems and as i had a lot of battery left I never seemed to drain it enough before it would just re-boot itself again.  I finally got a "boot error" screen, which scared the shit out of me.  I was thinking this is it, this is the end.


So anyway, long story short, I came home monday and used Window's format utility (not reformatting using the vibez itself nor with the firmware).  i just blanked it all, took about 30 minutes.  Upon restarting it, it retained the firmware i'm currently using ( newest official 1.14).  I loaded 1 album and played that straight through.  No problems. Put on the tuner and fell asleep to that.  Still going in the morning.  Loaded a few more and albums.  Still no problems as of about 48 hours later.

Could it be back from the dead?  I hope so and I'll keep all informed.
rick.hughes 2008-06-19, 09:20 #5
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"Boot Error" is my usual failure mode. Not sure I have ever had any of the others mentioned in this and other threads. It has always come back from this. Sometimes just powering it up again (maybe several times), sometimes connecting to computer (or just USB power adapter), and sometimes using the "upgrade" (hold menu and connect). A couple of times I almost gave up on it, but it would finally come up. Leaving it connected while it is having one of these incidents will force it to reboot continuously until it finally works. I had to leave it rebooting for a long time one of the times I nearly gave up. The other time I nearly gave up, I finally left it alone and tried it again the next day and it booted right up. It has been working without incident for quite a while now.

Never have been able to see any pattern to what causes it to get into this state.
WbL 2008-06-19, 09:47 #6
Member since Dec 2007 · 11 posts · Location: Bremen, Germany
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I also have (had?) problems that my vibez sometimes instantly getting off. Meanwhile, I was not able to listen to 2 songs without the vibez did a crash. In my case using the old hold mode method (pushing center and power button) solves this problem. I didn't have any crashes since - I think - 10 hours of playback time.

I guess it could be an old config file, that causes such problems. Formatting with windows utility sounds like a good idea. I will try this the next time.



// edit: I didn't mention: These crashes weren't shock related. The vibez got off without any hint why. After the reboot (always possible) there were not disc-checks in my case.
This post was edited on 2008-06-19, 09:57 by WbL.
mudd1 2008-06-20, 06:39 #7
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Well, I'm pretty sure it has something to do with "mechanically manipulating" the device. To put it in the least interpreting words I could come up with. It just happened too often in the exact moment I took it into my hands after hours of sitting still or something. It also happens much more often when I put it into my pocket. I now always keep it in my hand when walking, which doesn't prevent the issue but makes it quite rare. In my pocket it usually shuts off after only a couple of minutes of walking.
occams_razor 2008-06-20, 10:33 #8
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Mudd, I can identify with what you're saying.  In the instances after a reboot when the vibez seemed to be doing well, I was afraid to move it lest another reset happened.  It would normally last much longer it seemed if I left it alone; handling it (especially putting it in my pocket) would only hasten the rebooting.

As far as my current situation, I've loading around 6 gigs onto my player, and used it extensively at home, work and in the vehicle.  I still haven't had an incident since formatting on Monday.*fingers crossed*  If this keeps up, I might chalk it up to bad files corrupting the hard drive.  I did have a similar resetting incident with my Rio Carbon, but as that was smaller I was able to weed out the offending files.  Once that was done the problem seemed to go away.

Have any of the engineers who frequent the board made any comments about this problem?  Their input is always greatly appreciated.
WbL 2008-06-22, 02:36 #9
Member since Dec 2007 · 11 posts · Location: Bremen, Germany
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mkay, my vibez just started to fuck up again. I just started to format it, like occams_razor did. I hope it will be the final step to get it work like it did nearly 2 months ago.
occams_razor 2008-06-22, 23:04 #10
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Good Luck to you Wbl.   Mine's still going strong, no incidents to report so far. 

I've have a question for all:   Of those using the beta firmwares, who's not had any sort of problem?

I don't really feel that it was the firmware that caused the problems,  but i've been real cautious now with my Vibez just in case.  I put on tracks in small groups so if a problem arises I can pinpoint it easier.  Also I've been using the latest official firmware.  I know it probably wasn't any fault of the firmware, I'm just a bit scared to try and use the betas currently.  Maybe this poll might help me get over my fear a bit.  Thanks all.
WbL 2008-06-24, 10:16 #11
Member since Dec 2007 · 11 posts · Location: Bremen, Germany
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Formatting the player didn`t help, still the same sudden deaths.... Now I`m sure that it must be a hardware defect.  :(

Today while I was sitting in the bus and driving back home the player got off 4 times (in approx. 40 mins).

I just sent the player back to the shop where I bought it from.
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MicSan 2008-06-27, 04:43 #12
Member since Jan 2007 · 34 posts · Location: Delmenhorst, Germany
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In reply to post #10
Quote by occams_razor on 2008-06-22, 23:04:
I've have a question for all:   Of those using the beta firmwares, who's not had any sort of problem?

No problems so far. I tested each version of new firmware before.

The only trouble I had was mismatching data of track statistics (http://www.riovolution.org/post/13689 http://www.riovolution.org/post/13694). But I think this was caused by frequently use since january 2007.
The most exciting phrase to hear in science, the one that heralds new discoveries, is not "Eureka!" but "That's funny..." (Isaac Asimov)
rick.hughes 2008-06-27, 06:20 #13
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In reply to post #10
Quote by occams_razor on 2008-06-22, 23:04:
I've have a question for all:   Of those using the beta firmwares, who's not had any sort of problem?
I think the problems I have had with the betas are the same as with the original firmware. Infrequent boot errors and a few file or database corruptions that were fixed by reformatting.
mudd1 2008-06-28, 03:48 #14
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Today I heard a loud buzzing noise out of the headphones before the vibez went off. That never happened before. I didn't have to reset though. Recently I had to artistically open the back cover with a grain of sand to reset my vibez because I was in the middle of nowhere when it shut off 8-(
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Peregrine 2008-07-09, 09:50 #15
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Every time this happens to me it sets the date back to 2002. Anyone else? Really making a mess of my DJ function...
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