FlyingSolo
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Subject: Carbon not recognized by WinXP
Running WinXP Pro SP3 - in MTP mode, the Rio Carbon shows up as hardware under Windows Portable Devices but not as a hard disk or portable device in Control Panel or Explorer. How can I get the PC to recognize and work with it? I've reinstalled the software and updated the driver but with no success.
Update: I switched the mode to MSC and Windows no longer sees it as a portable device, but as a USB Mass Storage Device and as a hard disk. However, although Explorer recognizes it as a connected drive, when attempting to access it, Windows tells me, "The request could not be performed because of an I/O device error". Right-click-Properties shows 0 bytes. Explorer responds to anything related to this drive extremely slowly.
Update: I followed the directions at
http://support.rioaudio.com/index.php?_m=knowledgebase&… ("Troubleshoot - Player Not Detected On PC - WIndows 2000 & XP"). The result is that it now shows up in Explorer as a drive with a little blue Forge logo and the name RIO CE2100 (E:). However, the drive is still inaccessible (I/O device error and 0 bytes).
I suspect a problem with Windows rather than the Carbon. Any ideas?
Thanks
Update: I switched the mode to MSC and Windows no longer sees it as a portable device, but as a USB Mass Storage Device and as a hard disk. However, although Explorer recognizes it as a connected drive, when attempting to access it, Windows tells me, "The request could not be performed because of an I/O device error". Right-click-Properties shows 0 bytes. Explorer responds to anything related to this drive extremely slowly.
Update: I followed the directions at
http://support.rioaudio.com/index.php?_m=knowledgebase&… ("Troubleshoot - Player Not Detected On PC - WIndows 2000 & XP"). The result is that it now shows up in Explorer as a drive with a little blue Forge logo and the name RIO CE2100 (E:). However, the drive is still inaccessible (I/O device error and 0 bytes).
I suspect a problem with Windows rather than the Carbon. Any ideas?
Thanks
This post was edited 2 times, last on 2009-12-12, 17:08 by 
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